Frequently Asked Questions

If you can’t enable the accessibility service in settings, you must enable the corresponding package via package disabler Pro + app.(For example, in order to activate ‘Text-to-speech’ service, you must enable “com.google.android.tts” via package disabler Pro + app). Otherwise android settings may throw a null pointer exception.

No, package disabler does not require google play services.

Go to device settings>App manager>Package Disabler>Clear data.

Another option is uninstall and reinstall app.

Purchase the latest app from our webpage. You have older version of the app.

a) Launch Package disabler and select the package that you want to add to a widget.

b) TICK the “Add to Widget checkbox.  Perform step a  & b for all the packages that you want to add to the widget.

c) Now to add widget to the home screen, Long press on the HOME Screen -> widgets -> Pres package disabler pro widget and drag it to home screen. 

d) Click on package disabler widget to disable the selected packages, package disabler icon will turn RED. Click on Package disabler widget to enable the selected packages, package disabler icon will turn BLUE.

NOTE: Widgets will not toggle (enable/disable) other bloatwares that you have disabled. Widget will only enable/disable packages that you have added to the widget list, shown in step a.

Please ensure you have the latest version of the packagedisabler app from this link. We do not support ROOTED phones . If your devices is ROOTED, package disabler MAY not activate.Make sure your device is “samsung”.

a) Please dont use POWER SAVING mode while activating license.

b) If you are using a Proxy or VPN the license will not activate.
c) If you have used another package disabling tool such as DEBLOATER or ADB based tool, please revert back all the disabled packages.

d) Try Rebooting.

e) Uninstall and Re-install

f) If nothing works factory reset and try again

a) Launch Package disabler , Click MENU-> uninstall package disabler
b) Go to Settings –> Security –> Device administrators untick package disabler.
c) Go to Application Manager un-install Package Disabler
d) Reboot phone

In packagedisabler app, please click on premium features and click on disable OTA updates.

This is not related to packagedisabler. Just change your default browser from chrome. Chrome default browser on some android disables webview.

Open the Google Play Store app. Tap on the Menu icon and choose My Account. Select the app or game you want to return. Tap on Refund. Follow the on-screen instructions to get your money back and uninstall the app or game.

Package disabler only works on Unrooted Samsung/LG devices. Please check support for your device by installing the PACKAGE INFO[free app] on your device.

NO, Package disabler does not require ROOT access.

YES, if you disable any package , the application will not be accessible to any user until it is re-enabled . You can protect the package disabler login by enabling PASSWORD (MENU->SET PASSWORD)

Download Package disabler from the Play Store and search for ‘Security Log Agent’ package and DISABLE this package.

Disable the following packages:- Bixby global action, Bixby home, Bixby service, Bixby voice, Bixby dummy.

If you have non cloud version of package disabler please update the app from this link and use the same subscription code that you received when you purchased.

If you have a cloud version of pacakgedisabler please update from this link.

Please email us to pause/cancel subscription.

You will receive an email 1 month before renewal of your subscription.